Terms & Conditions

​Please READ carefully. By purchasing this Product/Programme, the following Terms and Conditions are entered into by Aimee Blackledge | Author (‘we’, or ‘us’ or ‘our’) and You (‘Client’ or ‘You’) agree to the following terms stated herein.  The Client is the purchaser of digital products, referred to as Product/Programme.

These terms are subject to any rights you have under consumer law to which we are bound and cannot be waived by contract.

CONTACT DETAILS
Our full details are:  
Full name of legal entity: Aimee Blackledge | Author
Email address: info@aimeeblackledge.com
Postal address: Suite 121008, P.O. Box 6945, London, W1A 6US 

PAYMENT

1. In using our Website and Product/Programme or when making any Payment, you warrant that you have read, understood, and agreed to be bound by these Terms and Conditions. The terms cannot be varied, and in proceeding to make your purchase, you will be deemed to have accepted the terms.

2. All payments made for our Product/Programme are made via our Website using Stripe.  Payment made about our Product/Programme warrants that you have read, understood, and agree to be bound by the Stripe terms and conditions on their website.

3. Product/Programme Costs, Fees and Payments can be paid in full or in instalments.  Where the option is given to you, you may make Payments by way of:

·       Credit Card Payment (‘Credit Card‘) or

·       Debit Card Payment (‘Debit Card’) or

·       PayPal (Merchant ID HSM6F6RQ9MDB8) (‘PayPal‘) or

·       Apple Pay (Apple Pay)

4. You acknowledge and agree that where a request for the payment of the Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees, associated with the Fee.  This also includes expenses related to currency exchange rates. Your access to the Product/Programme may also be terminated.

5. All fees and monetary amounts stated on our website and in these Terms & Conditions are in GBP and do not include value-added tax.  Any value-added tax required will be charged to the client in addition to the payment.  Aimee Blackledge | Author is not currently registered for VAT.

6. Aimee Blackledge | Author will be responsible for all income tax liabilities, National Insurance or similar contributions relating to the receipt of Payment, and she will indemnify the Client concerning any such payments required.

PAYMENT TERMS

7. If paying by instalment, payment will be taken automatically each month via the credit card or from the account you choose when you purchase our Product/Programme.  Please note there are no joining or set-up fees. 

8. The additional sums attached to the payment by instalment options do not represent a penalty credit sum but reflect the cost for the administrative time that Aimee Blackledge | Author, is required to pay for the additional steps taken to manage Payment by instalment.

9. In accepting these Terms & Conditions, the Client confirms paying the entire Payment when payment by instalment is sought. There will not be a discount or option for partial payment of the Product/Programme. 

PRODUCT/PROGRAMME

10. Aimee Blackledge | Author (herein referred to as ‘Aimee Blackledge’ or ‘Aimee Blackledge | Author’ or ‘Dr Aimee Blackledge or ‘We’) agrees to provide the Product/Programme ‘The Write Start’ (herein referred to as ‘Product/Programme’) identified in the online commerce shopping cart. As a condition of participating in the Product/Programme, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

11. As part of the Product/Programme, we will provide the following to the Client: A Password Protected Program Area: we will maintain an Online Programme Area that will include video, audio and written lessons, templates, worksheets, checklists, slide decks and other training and support information. You will have access to this Online Program Area for as long as the Online Program Area exists. In the event that we intend to close the Online Program Area, we will provide clients with a 30-day notice and the ability to download the core resources contained in the Online Program Area.

12. From time to time, we will offer bonuses to individuals who sign up for the Product/Programme. You will be entitled to any bonuses offered to you at the time of purchase. Bonuses are not guaranteed to be available for the entire lifespan of the program, and they vary depending on specific live and automated promotions throughout the year.

13.  The VIP Coaching and The Write Action fall under this bonus category. We reserve the right to discontinue these bonuses at any time without any advance notice. However, no less than 12 Q&A sessions will be delivered from your purchase date. In such instances, We will provide clients with a 30-day notice and the ability to download the core resources and any unused book sessions.

FEES

14. In consideration of Your access to the Product/Programme, you agree to pay the following fees.  You may choose between a single payment of £147 (due immediately) or 3 monthly payments of £55, for a total of £165. If you elect to include VIP Coaching, you may choose to pay a single payment of £197 (due immediately) or 4 monthly payments of £55, for a total of £220. 

15. If you select the payment plan, you must pay the initial payment today and then your selected payment method will be automatically charged on a monthly basis based on the agreed payment plan you chose when purchasing the Product/Programme.  If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to The Write Start Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, we will immediately suspend your access to the Product/Programme.

METHODS OF PAYMENT

16.  If You elect to pay by a payment plan, You hereby authorise us to charge your credit card or debit card automatically according to the terms set forth in the Fees section above.

17.  Regarding recurring payments and outstanding invoices: If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your program access will be removed.

18.  If you do not request a refund within the terms of the Product/Programme with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.  Your membership will automatically continue and you authorise us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables using any eligible payment method we have on record for your account.

REFUND POLICY

19.  We want you to be satisfied with your purchase, but we also want you to put your best effort into applying all the strategies you learned in The Write Start. We will provide a 14-day money-back guarantee for the Product/Programme. That money-back guarantee is governed by the following terms.

20. In order to qualify for a refund, you must submit proof that you did the work and it did not work for you. In the event that you decide your purchase was not the right decision, within 14 of purchase, contact our support team at help@aimeeblackledge.com and let us know you’d like a refund by the 14th day at 11:59 GMT. You must include your completed workbooks and a completed survey with your request for a refund. If you request a refund and do not include your workbooks or complete our survey by the 14th day, you will not be granted a refund.

21.  The work that you need to submit with your request for a refund includes ALL of the following items:

·       A completed Write Start Workbook

·       A completed Write Goals Planner

·       A completed Survey 

22. We will NOT provide refunds more than 14 days following the date of purchase. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete The Write Start.

23. Please note: If you opted for a payment plan and you do not request a refund within 14 days, with the required completed workbooks and survey at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.

24. Upon determining that you are entitled to a refund pursuant to this policy, we will promptly issue an instruction to our payment processor to issue the refund. We do not control our payment processor and will not be able to expedite any refunds. 

25. If you receive a refund of any purchase through this money-back guarantee, that will immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and our Terms & Conditions. You will immediately cease using the material and will destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

26. All refunds are discretionary as determined by Aimee Blackledge Writing Coach. To clarify further, we will not provide refunds after the 14th day from your date of purchase, and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

27. All purchases are entitled to a 14-day money-back guarantee.  If you have any questions, please let us know by contacting our support team directly. The support desk can be reached at help@aimeeblackledge.com.

DISCLAIMER    

28. Our Terms of Conditions, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies will apply fully to your participation in The Write Start (Product/Programme).

29. Client understands Aimee Blackledge (herein referred to as ‘Consultant’) and Aimee Blackledge Writing Coach is not an employee, agent, lawyer, medical doctor, manager, therapist, public relations or business manager, registered dietician, financial analyst, psychotherapist, or accountant.

30. Client understands that Consultant has not promised, will not be obligated to and will not: (1) procure or attempt to procure employment or business or sales for Client; (2) Perform any business management functions including but not limited to accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce Client to Consultant’s full network of contacts, media partners or business partners. The client understands that a relationship does not exist between the parties after the conclusion of this program. If the Parties continue their relationship, a separate agreement will be entered into.  For further information, consult our Disclaimer.

CONFIDENTIALITY

31.  We respect the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect our confidential information.

32. Specifically, you will not share any information provided by other participants outside of the bounds of the Product/Programme unless you receive express written permission from such other participants to share the information. Similarly, the content of the Product/Programme contains our proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Product/Programme with anyone other than us, our owners and employees, and other participants.

PRIVACY

33. Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our Privacy Policy.

34. Live sessions are hosted on Google Meet or Zoom and will have access to your data, such as your name, email address, and any other personal information you supply.  For further details, please consult Google Meet’s Privacy Policy and Zoom’s Privacy Policy.

35. During Online Events, you may access confidential information, particularly the business and personal affairs of other Clients. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company and will use your best endeavours to prevent the publication of any information which could be considered confidential relating to any other Client which is disclosed in the delivery of the Programme. 

36. You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Programme. You also acknowledge that Aimee Blackledge Writing Coach, cannot be held responsible for any disclosure by any other member to a third party.

NO TRANSFER OF INTELLECTUAL PROPERTY

37. All content included as part of the Product/Programme such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the delivery of the Product/Programme, is the property of the Aimee Blackledge Writing Coach or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

38. Our name, Our logo, Our slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Aimee Blackledge Writing Coach or its affiliates or licensors. You must not use such marks without the prior written permission of Aimee Blackledge Writing Coach. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.

39. Your participation in the Product/Programme does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Program, You agree to observe and abide by all copyright and other intellectual property protection.

40. You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Product/Programme content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Product/Programme.

41.  Our content is not for resale. Your participation in the Product/Programme does not entitle you to make any unauthorised use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use and will make no other use of the content without the express written permission of Aimee Blackledge Writing Coach and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Aimee Blackledge | Author & Writing Coach or our licensors except as expressly authorised herein.

42. You hereby agree that any infringement of our intellectual property will result in an immediate termination of the license granted hereunder. To be clear, if you violate our intellectual property rights, your access to the Program will be terminated immediately, and you will not be entitled to a refund of any portion of the fees.

43. During the delivery of the Product/Programme, you will be provided with Support Materials. At all times, the intellectual property rights, including copyright, connected with those materials remain with Aimee Blackledge, Writing Coach. You have the right to use the Support Materials as learning tools through a licence for the period you are a Client. You are not permitted to copy, distribute, adapt, edit or share the Support Material with third parties. Should you wish to utilise any materials for future commercial use, please get in touch with Aimee Blackledge to discuss terms of use.

44. During the delivery of the Product/Program, you will produce writing in which you retain the full copyright.  For further details, please Copyright Notice.

45. All intellectual property and related material, including any trade secrets, moral rights, relevant registrations or registration applications, and rights in any patents, copyright, trademark, trade dress, industrial design and trade name (the ‘Intellectual Property’) that are developed or produced under these Terms & Conditions, will be the sole property of the Client.  The Client's use of the Intellectual Property will not be restricted or transferred.

RETURN OF PROPERTY

46. Upon completing the Programme, Aimee Blackledge | Author & Writing Coach will return to the Client any property, documentation, records, or confidential information which is the Client's property.

TRADEMARKS

47. Trademarks used by Aimee Blackledge Writing Coach belong to their respective owners. You must not use any trademark displayed on the website, emails, or support materials without our express written permission.

INDEPENDENT CONTRACTOR STATUS

48. Nothing in this Agreement will be construed to create a partnership, joint venture, employment, or agency relationship. We agree only to provide the Client with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as, and will not be understood or construed as, professional advice.

FORCE MAJEURE

49. We will not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

SEVERABILITY/WAIVER

50. If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability will not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

MISCELLANEOUS

51.  You agree to absolve and do hereby absolve us of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Product/Program and/or any information and resources contained in Product/Program. You agree that we will not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Product/Program.

52. The information, software, products, and services included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Product/Program. We and/or our suppliers may make improvements and/or changes in the Product/Program at any time.

53. We and/or our suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Product/Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. We and/or our suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

54. To the maximum extent permitted by applicable law, in no event will we and/or our suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Product/Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Product/Program, or otherwise arising out of the use of the Product/Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if we or any of our suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Product/Program or any portion of it, your sole and exclusive remedy is to discontinue using the Product/Program. for errors or omissions that may appear in any of the program materials.

ASSIGNMENT

55. The Client may not assign this Agreement without the express written consent of Aimee Blackledge Writing Coach.

MODIFICATION

56. We may modify the terms of this agreement at any time. All modifications will be posted on the Aimee Blackledge Writing Coach website, and purchasers will be notified.

TERMINATION

57. We reserve the right, in its sole discretion, to terminate your access to the Product/Program and the related services or any portion thereof at any time.  If You become disruptive to us or other Product/Program participants, if You fail to follow the Product/Program guidelines, or if You otherwise violate this Agreement. You will not be entitled to a refund of any portion of the fees and will not be excused from any remaining payments under a payment plan in the event of such termination.

INDEMNIFICATION

58. You agree to indemnify, defend, and hold harmless Aimee Blackledge Writing Coach, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Product/Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. We reserve the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defences.

RESOLUTION OF DISPUTES

59. You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Product/Program. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the courts of England & Wales.

EQUITABLE RELIEF

60. If a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.

EARNINGS DISCLAIMER

61.  Every effort has been made to accurately represent our programs and the educational value they provide.  However, there is no guarantee that you will earn any money using the techniques and ideas in these materials. When we present revenue and sales figures on our website and our other channels, we are showcasing exceptional results, which do not reflect the average experience.

62. You should not rely on any revenue, sales, or earnings information we present as any kind of promise, guarantee, or expectation of any level of success or earnings. Your results will be determined by a number of factors over which we have no control, such as your financial condition, experiences, skills, level of effort, education, and changes within the market. Running an online business carries risks, and your use of any information contained on this website is as at your own risk. Subject to our Refund Policy, we provide content without any express or implied warranties.

63. By continuing to use our site and access our content, you agree that we are not responsible for any decision you may make regarding any information presented or as a result of purchasing any of our products or services. Any claims made of actual earnings or examples of actual results can be verified upon request.

CONTACT & SUPPORT
64. Should you have any questions, the most prompt and effective way to gain support will be to email Aimee Blackledge at info@aimeeblackledge.com.  We are available by email on weekdays between 9 am and 4 pm (subject to holiday periods). Aimee Blackledge or someone from the Aimee Blackledge Writing Coach team will respond to any requests for support made by email as soon as possible and within 48 hours of any requests made during the availability hours stated.

BEHAVIOUR

65. It is always requested that your behaviour towards others is polite and respectful. Should your behaviour be deemed offensive or inappropriate, Aimee Blackledge reserves the right to remove you from the Product/Program with immediate effect.  Please consult our Online Working Policy for further details.

GUARANTEES
66. Aimee Blackledge makes no guarantees or claims regarding the success of any Client of the Product/Program.  This includes but is not limited to, any guarantee that Clients will secure publishing contracts, agents, sales, or any other opportunities associated with writing a book.   The Product/Program aims to provide ongoing support to help You plan, write and edit your books.  Any success beyond completing a first-draft manuscript is actively encouraged but not guaranteed. Please consult my Disclaimer for further information.

67. Unless otherwise noted, all Product/Program come with a 7-day guarantee. Longer conditional guarantees may apply, so check the sales material at the time of your order for details. If you do not understand or agree with any of these conditions, please do not order this material. If you require further clarification, please contact contact@aimeeblackledge.com

MARKETING
68. Aimee Blackledge retains all copyright licence rights and sole exclusive ownership of its website's information, photographs, and material. The material may not be modified, copied or used in any other way.
69. Each Client at this moment authorises and grants Aimee Blackledge a royalty-free limited, perpetual right to publish on any Aimee Blackledge website(s) and marketing material any photographs and videos with their image, including book covers and related book promotional materials, blurb quotations, and testimonials. In addition, the Client grants us a royalty-free limited, perpetual right to publish on any Aimee Blackledge website(s) and marketing material, including any photographs and videos you take, create, and provide us.

70. Image Release: In securing our Product/Program outlined in these Terms & Conditions, you grant permission to Aimee Blackledge Writing Coach, its agents and others working under its authority to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, news, online/multimedia, research and educational purposes by and for Aimee Blackledge Writing Coach. You agree that you are not entitled to remuneration, residuals, royalties or any other payment regarding your image/likeness or its use. You release, discharge, and hold harmless Aimee Blackledge Writing Coach and its agents from any claims, demands or causes of actions you may have because of anything contained in the photographs or video. If you do not agree to the above image release, you must advise Aimee Blackledge Writing Coach by email as soon as possible at info@aimeeblackledge.com.  This will not affect your Intellectual Property and copyright. 

COMPLAINTS

71. If you have a complaint about any Product/Program, this should be made in writing to info@aimeeblackledge.com

72. If the Client has any complaint about the quality of the online session, they must make it known to the host as soon as possible, who will generally be able to take appropriate action. If the Client is not satisfied with their response and the Client feels their enjoyment of the session is likely to be significantly affected, they should notify Aimee Blackledge by email, and she will do her best to resolve the problem.

RIGHT OF SUBSTITUTION

73. Except as otherwise provided in these Terms & Conditions, Aimee Blackledge may, at her absolute discretion, engage a third-party sub-contractor to perform some or all the obligations established under these Terms & Conditions. 

74. If Aimee Blackledge hires any third parties to assist with providing the Product/Program, Aimee Blackledge Writing Coach will pay the sub-contractor for their services.  However, Payment of Fees will remain payable by the Client to Aimee Blackledge, Writing Coach.

INDEMNIFICATION

75. Except to the extent paid in settlement from any applicable insurance policies and to the extent permitted by applicable law, Aimee Blackledge, Aimee Blackledge Writing Coach, and the Client (referred to as Party) agree to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occur in connection with these Terms & Conditions.  This indemnification will survive the termination of the Product/Program.

GENERAL
76. We intend to rely on the written terms set out in these terms and conditions for the Product/Program we provide to Clients. These written terms will constitute the entire agreement between us.
77. We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Wherever possible, changes will be notified to you at least seven days in advance.
78. If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. The relevant provision or part-provision will be deemed deleted if such modification is impossible. Any modification or deletion will not affect the validity and enforceability of these terms and conditions.
79. These Terms are governed by UK Law. The Courts of England have exclusive jurisdiction over any matter and proceedings arising out of the terms of this membership.

LAW
80. These Terms & Conditions are governed by the laws of England and Wales. If any conflict arises between the terms and conditions of this agreement/contract and the law of England and Wales, then the law of England and Wales will prevail.